Privacy Policy
Privacy Policy
Effective Date: 2024-12-10
HITMKR ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your Personal Data in connection with our services, including SMS and text messaging services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Your name, email address, and phone number
- Details submitted when opting into SMS services, including explicit consent for receiving messages
- Other information required to deliver our messaging services
2. How We Use Your Information
We use your information to:
- Provide SMS and text messaging services
- Respond to your inquiries and customer support requests
- Ensure compliance with legal obligations, including verifying and storing opt-in consent information for SMS messaging services
3. Disclosure of Personal Data
HITMKR may disclose Personal Data and other information as follows:
- Third Parties That Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Affiliates: We may disclose your Personal Data to our affiliates or subsidiaries. However, if we do so, their use and disclosure of your Personal Data will be subject to this Privacy Policy.
Exclusions: All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
4. What We Do Not Do
- We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
- We do not sell your Personal Data to third parties under any circumstances.
- Any information shared with subcontractors is solely for the purpose of providing support services, such as customer service, and is not used for other purposes.
5. Your Rights
You have the right to:
- Opt out of receiving SMS messages at any time by replying STOP to any message.
- Request access to or deletion of your Personal Data by contacting us at support@hitmkr.com.
6. Data Retention
We retain opt-in and consent data for SMS services for as long as required to provide the service and for a maximum of 24 months after the cessation of services, unless required otherwise by law.
7. Security and Compliance
We take reasonable measures to protect your Personal Data from unauthorized access, use, or disclosure. We also comply with applicable privacy and data protection laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, to ensure responsible handling of your data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make significant changes to this Privacy Policy, we will notify you via SMS or email before the changes take effect.
9. Governing Law
These terms and conditions are governed by the laws of the state of Delaware.
10. Contact Us
If you have any concerns or complaints regarding this Privacy Policy or our data practices, please contact us. We are committed to resolving your concerns promptly.